Sublayer Agents

Agents are high-level entities that coordinate and orchestrate multiple Tasks to achieve a broader goal. They involve complex decision-making, monitoring, and adaptation based on the outcomes of the Tasks. Agents are the intelligent supervisors that manage the overall workflow.

Examples:

• CustomerSupportAgent: Handles customer support inquiries by using various Tasks such as understanding the customer's issue, generating appropriate responses, and performing actions like sending emails or creating support tickets.